Lunar watched as the mare gained a stunned look when she heard the price. There goes the theory that she's not paying. What kind of cheap-ass client is she working for? She thought, watching the mare. She appeared to spend quite a long time thinking, her face showing more and more fear, sadness, and frustration as time went on. Lunar was about to open her mouth and ask if maybe the mare wanted to contact her client and ask for more money when she started crying, quickly turning away from Lunar. This time, is was her turn to be shocked. Well, um, this is new. They don't... Cry often. I'm... Not sure what to do. Lunar thought. At this point, being a sales-pony went out the window, she saw somepony who needed help and there was nopony but her to provide it. She walked around from behind the counter, standing close to the crying mare.
"Hey, um... Well, it's a ridiculous markup, really. We can talk about the price..." Lunar said, before trailing off. No, even less sales-pony.
"Forget about paying, I'll take it up with your client personally. Is there... Is there anything you want to talk about? I mean, you don't know me, but I promise I can keep a secret, and I try to be as nice as I can." She said.